Customized CRM - Bright future for your Business

When all the mundane tasks of your organization are being automated, that is the best thing ever. Isn't it?
Our most configurable & customizable software helps you to automate all your processes to grow your business more. Depending on your business the software can be configured to fulfill all your requirements. Fields of it which will absolutely amaze you are:

  • Custom Fields.
  • Custom Forms.
  • Custom Dashboard.
  • Custom Rules and Workflows.
  • Configurable Lead Distribution.
  • Configurable alert for Business Event.
  • Configurable Sales Target.
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Mobile CRM - Dramatically improves team Performance

With the help of mobile phones, the entire world is locked up inside our pocket now! When this is the scenario, you won't want to fall backward by not using a mobile phone when it comes to the business part. Tugbiz implements a mobile transformation strategy for your business. Tugbiz takes a look at exactly what it means and how you can develop it quickly in your organization. Here is what you can do with our Mobile CRM:

  • Sales team can work on the go.
  • Capture lead interaction from call logs.
  • Click to call from Android devices.
  • Respond to leads from anywhere at anytime.
  • Capture the information even when offline.

Lead Generation, Nourishing and Lead Scoring

When it comes to Lead Generation, Tugbiz makes the best out of it!
We provide lots of smarter ways to generate new leads with very high potential to convert from your existing database. Tugbiz brings to you some surprising ways which can help you generate more leads:

  • Online Lead Forms.
  • Refer & Earn Program for your Business.
  • Capture Lead from Cloud Telephony.
  • Email & SMS Marketing.
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Customized CRM - Bright future for your Business

We help you to implement all your processes with our most configurable & customizable software. Depending on your business the software can be configured to fulfill all your requirements.

  • Custom Fields.
  • Custom Forms.
  • Custom Dashboard.
  • Custom Rules and Workflows.
  • Configurable Lead Distribution.
  • Configurable alert for Business Event.
  • Configurable Sales Target.
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Mobile CRM - Dramatically improves team Performance

The adoption of mobile technologies is playing an important role in the growth of business. Let us implement a mobile transformation strategy for your business. Let's take a look at exactly what it means and how you can develop it quickly in your organization.

  • Sales team can work on the go.
  • Capture lead interaction from call logs.
  • Click to call from Android devices.
  • Respond to leads from anywhere at anytime.
  • Capture the information even when offline.
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Lead Generation, Nourishing and Lead Scoring

We provide lots of smarter ways to generate new leads with very high potential to convert from your existing database. Here are some ways which can help you generate more leads.

  • Online Lead Forms.
  • Refer & Earn Program for your Business.
  • Capture Lead from Cloud Telephony.
  • Email & SMS Marketing.
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Embrace all the freedom that technology gives you.

Explore Beyond Your Expectations

Here are some of the features which are used by most of our customers.

Automatic Lead Capture

Bring lead leakage to zero with the help of auto lead capture. We capture leads from all offline and online sources, so you don't need to do any manual lead entry.

Lead Distribution

Reduce turn around time(TAT) with the help of automatic lead distribution feature. All leads get assigned to the relevant sales team member automatically.

Lead Response

Lead response time is the most powerful determiner of successful lead conversions. With the help of our auto & personalized lead responses, you can convert most of the leads.

Lead Follow-up

80 percent of sales require five follow-ups, but only eight percent of reps make it that far. With all automation in place, you will never miss any follow-ups.

Sales Pipeline

You can configure lead stages based on how you wish to track the interest of lead as per your industry.

Reporting/Analytics

Businesses are meant to be organized and efficient. All our reports will help you to analyze ROI on your marketing, user efficiency, lead quality from different sources, project profitability and much more.

Lead Generation

Large or small, almost all business depends on leads. We help you to run your marketing campaign and generate new leads. We help you design refer & earn program for your business to generate a high-quality lead.

Scheduler/Reminder

You can configure different business events with our powerful rule engine. This will notify you whenever it happens so that you can take immediate action.

Customer Support

Customer support is very important feature for customer satisfaction and the best way to retain customers for up-sell. We provide lots of automation and tools so that you can give a very good experience for customers.

Contact Management

Bring lead leakage to zero with auto lead capture feature. We capture leads from all offline and online sources, so you don't need to do any manual lead entry.

Track Interactions

You can track each and every interaction to understand the customer need and deliver the true value.

Helpdesk Management

TugBiz CRM integrates with your helpdesk management system to allow the sales coordinator to keep in touch with their customers. The sales coordinator understands the customer's issues and resolves.

Sales Automation

You can notify your leads with emails and SMS when they arrive and also you can schedule email and SMS campaigns to improve customer engagement.

Customization & Integration

You can make integration with tools like MailChimp, Sendgrid, SMS providers and with your finance and accounting system.

Email/SMS Marketing

You can create and execute email marketing campaigns to reach out to your customers also you can send updates to your customers about upcoming offers and services on SMS.

Pay After You Earn

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Services are amazing. The product team is really helpful to integrate the product with your existing tools with genuine costing. Happy with the product and service support.

Anuj Heels Dance Academy

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Innovative, Easy to use, has increased our efficiency and helped to convert prospects to the business. Great working with the team.

Now we have successfully.

Nayan Total Sports

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Thanks for support and wonderful co-operation which your team has provided for successful implementation of inbound call centre.

Now we have successfully.

Shruti ChatterjeeL&T Shared Services

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Awards

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TugBiz CRM is one of the 75 finalist from 18,000 start up across all over India. TugBiz CRM have received the Grant Award of Rs. 2,00,000/- from Economic Times-Power of Idea 2015. This program was organized by Department of Science and Technology(DST),Government of India,The Economic Times(ET), Reliance Jio and Centre for Innovation Incubation and Entrepreneurship(CIIE) at Indian Institue of Management,Ahmedabad(IIM-A)

Our Clients

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250 %

Increase lead conversion rate

54 %

Improve Efficiency

41 %

Revenue Growth

23 %

Reduce marketing cost