Capture customers lead from various sources
All incoming leads are captured automatically. No manual data entry is required. Send personalized emails and SMS to all leads. This will help to bring lead leakage to zero. We can capture leads from the following sources:
- Website, Blogs & Livechat
- Landing Pages
- JustDial, Sulekha, Yet5, etc
- Zapier
- Incoming Emails
- Incoming Phone Calls
- Google Ads
- Trip Advisor, Make My Trip, Goibibo, Tripoto
- Exotel, CallRail, Super Receptionist
Automatically distribute lead to agents
Smart routing of leads on a variety of factors helps your counselling team or sales team to reach your prospects quickly. Here are some of the factors which can be used for efficient lead distribution:
- Location
- Source
- Preferences
- Date & Time
- Departure Cities
- Budgets
- Status
- Age
- Destinations
Follow-up and Nurture
Effective and multiple follow-ups with leads is very important to improve their chances of converting to a customer. Lead scoring helps your counselling team to focus on important leads having a higher probability of conversion:
- Daily Followup List
- Followup Popup
- Easy to Add Comments
- Lead Scoring
- Click to Call
- Custom Fields to Capture Details
- Engagement History
Create database of tour packages
When customers inquiries, the agent checks the requirement of customers & suggests them package which fulfill their requirements with the help of the following aspects:
- Location
- Budget
- Sightseeing List
- No. of travel days
- Accomodation Type
- Beverages
- Date & Time
- Environment
Payment Management
Be quick in collecting your payments and managing your transactions with TugBiz CRM. You can manage your deliverables and associated payments from our payment management system, within our payment dashboard you can integrate all your aspects like:
- Payments
- Bill
- Invoices
- Tax
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